Automatic Account Deactivation

Administrators should keep track of inactive users. If you know that a user no longer needs to access the application at all, you can manually change their status to Inactive.

After 90 days of inactivity, users accounts will be automatically deactivated and users will be unable to sign in to Oracle Primavera Cloud. Users operating within an instance on the Oracle US Defense Cloud (OC3) will be automatically deactivated and unable to sign in to their accounts after 30 days of inactivity.

How can I keep my account active?

If your account is nearing the inactivity limit, the system will send you a series of email alerts. You'll receive an email 7 days, 3 days, and 1 day prior to account deactivation.

You can keep your account active by signing in and performing any activity in Primavera Cloud through the web application, using the API, accessing the data service, or by using the mobile version of the application.

How can I reactivate my account?

You'll receive an email if your account is deactivated. To reactivate your account, contact your application administrator. Only application administrators can reactivate a user.