Reset a User Password

You can send a password reset email to an active user. The user will receive an email with instructions on how to reset the password. You can choose to do this if a user forgets their password or locks themselves out of the application. Resetting the password will unlock the account for the user.

To reset a password of a user:

1. From the Main Menu, select Global Admin.
2. Select Users from the list.

   Note: This can also be done from the Company Details page. To access the Company Details page, select a company on the Companies page.

3. In the table, select a user row, select the Context menu, and then select Reset User Password.
4. In the Confirm dialog box, select Yes.

   An email is sent to the user with instructions on how to set up a new password.

Note: The Reset User Password option is not available if a user is set to use identity federation in an instance of Primavera Cloud hosted in the Oracle Cloud Infrastructure.